Buyer Support

Frequently Asked Questions

What products do you supply?

We wholesale candy, chocolate, biscuits, jelly, freeze-dried fruit, meat snacks, ready-to-eat snacks, beverages, and seasonal gift boxes. Our range is suited to retailers, distributors, supermarkets, convenience stores, group-buy buyers, and event restocking.

Do you only serve wholesale buyers?

Our primary service is wholesale sourcing, channel cooperation, and ongoing supply. Please send the products and quantity you need if you would like us to check whether a smaller order can be arranged.

What is the minimum order quantity?

MOQ varies by product, carton specification, available stock, and supply arrangement. Product pages show a reference MOQ. For mixed orders, send us your product list and quantities so we can confirm a practical ordering plan.

Can I mix different products in one order?

Mixed orders can often be arranged. The final option depends on each product’s MOQ, carton size, stock availability, and transport cost. Sharing your target categories, quantities, and delivery location lets us recommend the most suitable combination.

How do I request an accurate quotation?

Send the product names or links, intended quantities, delivery city or destination, and expected purchase date. We will confirm stock and quote based on quantity, specification, packaging, shipping method, and delivery schedule. Volume orders may qualify for tiered pricing.

Is the website price the final transaction price?

Website prices are for purchasing reference. The final price is confirmed according to quantity, current stock, product specification, packaging requirements, logistics, and the cooperation arrangement. Please use the formal quotation from our sales team for your order.

Are products in stock, and when can they ship?

Many regular products are stocked, but availability changes with sales and seasonal demand. After the products, quantities, and payment arrangement are confirmed, we will advise the available stock and expected dispatch date. Custom products and seasonal gift boxes require a separate production schedule.

Where can I find shelf life, storage, and packaging details?

Product pages include available procurement information such as net weight, package specification, shelf life, origin, and storage conditions. Details may vary by production batch, so contact us before ordering if you require current-batch documentation.

Can you provide food licences and quality documents?

Products are supplied with the applicable food-production licence information. Please specify any labels, inspection reports, certificates, or channel-entry documents you need when requesting a quote, and we will confirm the available materials.

Which shipping methods do you support?

Shipping is arranged according to order volume, destination, and timing requirements. We can coordinate carton, vehicle, and bulk shipment arrangements. Freight cost, transit time, and delivery terms are confirmed with the final logistics plan.

Do you offer OEM, ODM, or custom packaging?

We support OEM, ODM, packaging customisation, and gift-box projects. Please provide the product type, packaging format, design files where available, target quantity, sales market, and required delivery date. We will assess MOQ, sampling, production, and lead time.

How can overseas buyers work with you?

Please share the destination country, product list, expected quantity, and sales channel. We will help confirm specifications, quotation, packaging, delivery arrangements, and suitable transport options. Import requirements, duties, and local compliance are confirmed according to the destination market.

How do I start a cooperation?

Contact us by WeChat, WhatsApp, phone, or email. Including your desired categories, product list, quantity, destination, budget range, and replenishment cycle will help us match products and prepare a quotation more quickly.